Hi, I'm Robyn. I help small businesses get the way they work written down, so new staff know what to do, nothing lives only in your head, and you're ready when someone asks to see your policies. I also complete IT risk assessments. I've spent 20 years doing this inside large banks and technology companies, and I love bringing that know-how to local businesses.
I'm a business analyst and technical writer from Burlington. For 20 years I wrote the policies, procedures and risk documents that keep large organizations running smoothly. Now I'd love to do the same for local businesses, in plain language and at a size that fits yours.
It starts with a free conversation. We'll talk about your business, what you already have written down, and what's missing, and I'll tell you honestly whether I can help. If I can, you choose a small, medium or large package based on how much you need, and you'll know the price in writing before any work begins. A short procedure is priced like a short procedure. Book your free consultation
I'm taking on new clients now, as a part-time practice, so I can give every project real attention. Burlington, the GTA, and remote.
IT risk documentation is the written record of how an organization identifies, assesses, and controls technology-related risks. In regulated environments — particularly financial institutions — it is what auditors examine to determine whether a firm's controls are operating effectively. Gaps in documentation are treated as gaps in control. Well-written, current documentation reduces audit findings and supports regulatory compliance.
Mostly small and local businesses, such as shops, cafes, and consultants, that need their procedures, onboarding and policies written down. I also work with organizations in regulated industries like financial services that need IT risk documentation. I work in person around Burlington and the GTA, or remotely.
Every project is sized to fit. After our free consultation you can choose a small, medium or large package, and I confirm the price in writing before I start, so there are no surprises. Many clients start small with one or two documents and add more once they've seen how it goes.
Policy uplift is the process of reviewing existing policy documentation, identifying gaps against current regulatory requirements or internal standards, and rewriting or standardizing the content to bring it into compliance. It is commonly required following regulatory changes, audit findings, or when documentation has not been reviewed in 18 months or more.
I'm taking on new clients now. I work part-time, so we'll agree on timelines together up front. Send me a note through the contact form and I'll get back to you within a few business days to set up your free consultation.
I've spent 20 years writing the policies, runbooks and risk documents that keep banks, payment companies, insurers and telecoms running. Most small businesses don't need anything that complicated. They need clear, friendly documents that new hires can follow and that protect the business. That's what I love to build, and I'd be glad to start with a free chat about yours.
Robyn Holmes Consulting operates under 13915603 Canada Inc., a federally incorporated Ontario corporation.
Tell me a little about your business and what you're hoping to get written down, or just that you're not sure where to start. I'll reply within a few business days to set up a free 20-minute consultation, where we'll work out together whether I can help.
No obligation and no pressure. If I'm not the right fit, I'll tell you.